Spring Kicks—Fresh Steps for You & Yours!

FAQs

How do I place my order?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

How long will it take to ship my order?

We proudly offer worldwide shipping via DHL, USPS, and other prestigious firms! Standard shipping delivery time is 14-28 business days (Monday to Friday, excluding holidays).

Please note: Your order may split into multiple shipments. If this occurs, you will be notified and receive a tracking number for each separate shipment.

My tracking number isn’t working

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

What type of payments do you accept?

We accept Visa, Mastercard as well as Paypal.

When will my card be charged?

Just after your order has been successfully placed.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Celebrate in Style This Season! Don’t Miss Out!

Marcasel 186b, San Diego, CA 92130 USA

Email: support@kickzoe.com

Phone: +1 612-427-1973

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